If you have any questions regarding our policies, please contact us.
We manage all our online store transactions via PayPal. If you do not have a PayPal account you can use your Visa or MasterCard via the PayPal secure system. All prices are marked in Australian Dollars, but will be converted to your local currency by PayPal at the time of purchase. You will be provided an invoice at the time of purchase.
Regular postage worldwide for standard store items is included in the purchase price. If you wish to purchase a custom-made or sized product in direct consultation with us, depending on the size, we may include a postage fee in the estimate. Please note that all care is taken with preparing your item for delivery, but we cannot take responsibility for missed deliveries or items lost or damaged in transit. The buyer is advised to purchase their own delivery insurance if required.
Goods are shipped after payment has been made in full.
Images on this website remain the property and are copyright of this site and cannot be reproduced or used without permission.
Photos of products are provided as a representation of the item only and should be viewed in conjunction with any description given. Should the buyer have any questions, they are advised to contact us directly.
We do not accept returns or refunds on products that you've changed your mind about or selected incorrectly. However, if we inadvertantly send you the wrong product or it does not work as advertised please contact us and upon receipt of the incorrect/faulty goods, we will replace the item.
We do not sell, rent or trade personal information. We do not store any customer payment information on our servers.
When you use our cart system we temporarily store your browser session and the items you select using a cookie.
Once you proceed to payment, we transfer you to the secure PayPal server where you enter your personal and payment details.
Upon completion of payment we receive the order including your name, postal address, email address and items purchased so we can send you the items.
We do NOT ever see your payment/credit card details.
If you sign up to our newsletter or other direct marketing we collect your name, address and email contacts. You can unsubscribe at any time.